As a leader in retail, advancements in technology have to be balanced between customer expectations and the needs of the organization to deliver world class experiences.
Technology Advancement
Organizational changes have taken took place to address changing supply demands and they wanted to streamline their Change Management process. Due to limitations of the previous ITSM tool this was not an option. Ivanti Neurons for ITSM allowed us to customize and modify the change management processes easily and quickly, reducing change approvals and implementations by 34% Click Here to See How
Cost Containment
As a large global distributed technology environment, Vantosico was looking for basic discovery to understand where devices were, and to know what they didn’t know. Utilizing both Ivanti Neurons for Discovery with Ivanti Neurons Patch, we were able to identify related tasks necessary as they apply to the specified product set(s), and by training the ITAM Team on how to use the system to manage asset lifecycle activity with a focus on security and also Foundational Data. Costs to patch were reduced, as well as duplicate systems removed, saving even more money.Click Here to See How
Security
Technology: This customer was struggling with a lack of patching capabilities via the ISEC tool due to internal policies preventing a VPN Tunnel.Ivanti EndPoint ManagementClick Here to See How